American Express is Hiring Customer Service Associate | Work From Home | Apply Now

  

American Express Recruitment 2023


American Express is looking for the post of Customer Service Associate for its various positions. To be eligible and apply for it, graduation is must. The recruitment will be made via Shortlisting/ Assessment test, online or face-to-face interview. You need to apply for these posts through online mode before the last date. The detailed process, eligibility criteria and requirements are given below.  

American Express is Hiring Customer Service Associate

Job Placement Location for American Express - 

For this Job, Candidate's job location will be in Gurgaon or candidates can work from home(Hybrid).


Total Number of Positions for the Posts -

There are multiple positions for the posts. Numbers/Seats may vary.


Available Seats and Name of Vacancies - The required positions and number of seats are given below for your reference.

1.Customer Service Associate.


Salary/Income/Pay-Scale - For Customer Service Associate, the candidates will get Rs 3,20,000 - 4,80,000 Lac per annually Approximately. You can find more information about the job in the detailed notice which is mentioned in last. 


Qualification/Educational Details - Please read carefully the qualification details required for this post in the given columns below.

  • Customer Service Associate - {Any candidate having a bachelor's degree in any stream}.

To get more information regarding the academic qualification according to the post, do check out the advertisement given at the end of this post. if you do not have a graduate degree, then click here now for 10th/12th based job openings.


Age Limit - For American Express recruitment, candidates should be having minimum age of 18 years. There is no limit to upper age. To get more information about age, you can refer to the detailed notification.


Roles and Responsibilities - The obligations and job roles are mentioned below.

  • Better customer service when calling consumers with credit cards
  • Resolve any customer inquiries, and when appropriate, adhere to established procedures.
  • Offer substitutes and use superior service No, call handling abilities to ensure FCR to card members and best solutions.
  • To determine the customer's mood, profile, and needs and use this information to offer the advantages and/or goods that are most appropriate for them while adhering to the established rules.
  • deliver metrics in line with goals to customers, employees, and shareholders In order to meet customer demands and ensure that quality service is always provided, it is recommended that issues be brought to light through feedback and that workflows, procedures, and service levels be changed.

Selection Process Criteria -

The candidates will be shortlisted on the basis of age, location and qualification which will be followed by a Personal Interview. The personal Interview will be face-to-face or telephonic.


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Experience Required - For this post, there is no Previous/ Prior experience needed. Freshers are also eligible for this job Opening/ Recruitment.


Application Procedure - To apply for this recruitment, Applicants can apply from the official web portal or apply for the link given below.

Click Here to Fill Application Form Online

Candidates do need to wait at least for 1 month to get the response from the Recruiters. Once you are shortlisted, the recruiters will notify you via your registered email-id or registered contact number provided during registration. 


Last Date of Online Form Submission - Applicants are recommended to apply on or before (20-05-2023). Forms will not be submitted after the last date.


Application Charge/Fee - There is no application fees for this recruitment by American Express. 


Important Information - Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. If someone asks you for money or demands money for your selection in the company, then consider this as a scam.


For Detailed Notification and Advertisement of American Express Recruitment, Click Here

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