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Xerox Recruitment 2023

Xerox is looking for the post of (Technical Helpdesk & Digital Remote Support Associate Professional) & (Technical Helpdesk & Digital Remote Support Agent III) for its various positions. To be eligible and apply for it, graduation is a must. The recruitment will be made via Shortlisting/ Assessment test, online or face-to-face interview. You need to apply for these posts online mode before the last date. The detailed process, eligibility criteria and requirements are given below.  

Job Placement Location for Xerox - 

For this Job, the candidate's job location will be Work from Home or if they choose to work from the office, the location will be Chandigarh.

Total Number of Positions for the Posts -

There are multiple positions for the posts. Numbers/Seats may vary.

Available Seats and Name of Vacancies - The required positions and the number of seats are given below for your reference.

1. (Technical Helpdesk & Digital Remote Support Associate Professional) 

2. (Technical Helpdesk & Digital Remote Support Agent III)

Salary/Income/Pay-Scale - For (Remote Support Associate Professional) & (Technical Helpdesk & Digital Remote Support Agent III) posts, the candidates will get Rs 4,80,000 Lac per annually Approximately. You can find more information about the job in the detailed notice which is mentioned in last. 

Qualification/ Educational Details - Please read carefully the qualification details required for this post in the given columns below.

• (Technical Helpdesk & Digital Remote Support Associate Professional) & (Technical Helpdesk & Digital Remote Support Agent III)  {Any candidate having a bachelor's/graduation in any Stream}.

To get more information regarding the academic qualification according to the post, do check out the advertisement given at the end of this post. if you do not have a graduate degree, then click here now for 10th/12th-based job openings.

Age Limit - For Google recruitment, candidates should be having minimum age of 18 years. There is no limit to upper age. To get more information about age, you can refer to the detailed notification. 

Selection Process Criteria -

The candidates will be shortlisted on the basis of age, location and qualification which will be followed by a Personal Interview. The personal Interview will be face-to-face or telephonic.

Roles and Responsibilities - The obligations and job roles are mentioned below.

• Keep consumers informed on open cases in a timely and consistent manner; cases shouldn't go longer than two days without an update.

• Develop expertise in each product module in accordance with the performance plan, starting with purchasing and working your way through the invoicing, reporting, and other modules.

• Assume responsibility for each case up until its end or a permitted escalation.

• Proactively engage clients to obtain all data required to settle the situation, or to gather requirements required for task assignments or enhancements.

• Proactively update customers on all open cases, such as updates from implementation and testing, by communicating these updates to them in a timely manner.

• Take charge of handling the tickets that you have been given and follow through properly until they are resolved.

• Take the initiative to initiate the requirement-gathering process for scenarios involving change management.

• Regularly add content to the client-facing online Knowledge Base and update outdated fixes to give clients a helpful self-service tool to use before contacting Customer Care resources.

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Experience Required - For this post, there is no Previous/ Prior experience needed. Freshers are also eligible for this job Opening/ Recruitment.

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Application Procedure - To apply for this recruitment, Applicants can apply from the official web portal or apply for the link given below.

1.Click Here to Fill Application Form online for Remote Support Associate Professional 

2. Click Here to Fill Application Form online for Digital Remote Support Agent |||

Candidates do need to wait at least 1 month to get a response from the Recruiters. Once you are shortlisted, the recruiters will notify you via your registered email-id or registered contact number provided during registration. 

Last Date of Online Form Submission - Applicants are recommended to apply on or before (20-05-2023). Forms will not be submitted after the last date.

Application Charge/Fee - There are no application fees for this recruitment by Xerox. 

Important Information - Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. If someone asks you for money or demands money for your selection in the company, then consider this a scam.

1. For Detailed Notification and Advertisement of Xerox Recruitment Remote Support Associate Professional, Click Here

2.For Detailed Notification and Advertisement of Xerox Recruitment Digital Remote Support Agent