Tide Recruitment 2023
Tide is looking for the post of Various Customer Support Plus Associates (Work From Home) for its various positions. To be eligible and apply for it, graduation is a must. The recruitment will be made via Shortlisting/ Assessment test, online or face-to-face interview. You need to apply for these posts through online mode before the last date. The detailed process, eligibility criteria, and requirements are given below.
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Job Placement Location for Tide-
For this Job, Candidates can work from home.
Total Number of Positions for the Posts -
There are multiple positions for the posts. Numbers/Seats may vary.
Available Seats and Name of Vacancies - The required positions and number of seats are given below for your reference.
1. Customer Support Plus Associate (Work From Home).
Salary/Income/Pay-Scale - For Various Customer Support Plus Associate posts, the candidates will get up to Rs 2,70,000 - 3,60,000 Lac annually Approximately. You can find more information about the job in the detailed notice which is mentioned last.
Qualification/ Educational Details - Please read carefully the qualification details required for this post in the given columns below.
- Customer Support Plus Associate (Work From Home)- {Any candidate having a bachelor's degree in any stream}.
To get more information regarding the academic qualification according to the post, check out the advertisement at the end. if you do not have a graduate degree, then click here now for 10th/12th-based job openings.
Age Limit - For Tide recruitment, candidates should be having minimum age of 18 years. There is no limit to upper age. To get more information about age, you can refer to the detailed notification.
Selection Process Criteria -
The candidates will be shortlisted on the basis of age, location, and qualification which will be followed by a Personal Interview. The personal Interview will be face-to-face or telephonic.
Roles and Responsibilities - The obligations and job roles are mentioned below
- Directing direct communication with consumers via chat, email, and, as appropriate, phone calls (make outbound calls to customers upon their request)
- Observe the established procedures and guidelines, but also take part in developing new procedures or enhancing those that already exist.
- Giving customers a 5-star experience based on a set of pre-established measures (customer satisfaction, volume contribution, and quality assurance)
- overcoming difficult banking obstacles like new transactions, late payments, and direct debits
- mentoring new team members, supporting them with your knowledge and experience, and assisting with routine back-office duties
- completing several specialised pieces of training and courses that will help you advance your knowledge and skill set and take the next step in your career with Tide
Expected Knowledge and Competencies - The competencies you require are listed below.
- You are fluent in both spoken and written English.
- You feel at ease utilising business tools like Jira, GSuite, and Zendesk.
- You are at ease conversing with our clients to assist them in getting the most out of their current accounts.
- You enjoy coming up with creative solutions to complex issues.
- You have excellent organisational abilities and are constantly on the lookout for problems that keep coming up and assist in developing new workflows to address them.
- You have some experience working in startups and providing customer care to the financial sector. You are able to support business operations during evening and night shifts.
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Experience Required - For this (Work From Home) post, there is no Previous/ Prior experience needed. Freshers are also eligible for this job Opening/ Recruitment.
Application Procedure - To apply for this recruitment, Applicants can apply from the official web portal or apply for the link given below.
Click Here to Fill Application Form Online
Candidates need to wait at least 1 month to get a response from the Recruiters. Once you are shortlisted, the recruiters will notify you via your registered email-id or contact number provided during registration.
Last Date of Online Form Submission - Applicants should apply on or before (30-07-2023). Forms will not be submitted after the last date.
Application Charge/Fee - There are no application fees for this recruitment by Tide.
Important Information - Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. If someone asks you for money or demands money for your selection in the company, then consider this a scam.
For Detailed Notification and Advertisements of Tide Recruitment, Click Here
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