American Express Recruitment 2023: Executives and Customer Care | Work From Home Jobs in India 2023


American Express Recruitment 2023

American Express is looking for the post of Executive Operations for its various positions. To be eligible and apply for it, graduation is a must. The recruitment will be via Shortlisting/ Assessment test, online or face-to-face interview. You need to apply for these posts through online mode before the last date. The detailed process, eligibility criteria and requirements are given below.  

American Express Recruitment 2023: Executives and Customer Care

Job Placement Location for American Express - 

Both at home and at an office, the candidates may work. It works in a hybrid manner. Gurgaon will be the workplace's location for office work.

Total Number of Positions for the Posts -

There are multiple positions for the posts. Numbers/Seats may vary.

Available Seats and Name of Vacancies - The required positions and number of seats are given below for your reference.

1. Operations Executive.

2. Customer Care.

Salary/Income/Pay-Scale - For the positions of operations executive and customer care representative, the monthly remuneration will be roughly Rs 3,75,000 and Rs 5,00,000 respectively. The notification includes more facts on salary information.

Qualification/Educational Details - Please read carefully the qualification details required for this post in the given columns below.

  • Executives and Customer Care - {Any candidate having a bachelor's degree in any stream}.

To get more information regarding the academic qualification according to the post, check out the advertisement at the end. if you do not have a graduate degree, then click here now for 10th/12th-based job openings.

Age Limit - For American Express recruitment, candidates should be having minimum age of 18 years. There is no limit to upper age. You can refer to the detailed notification for more information about your age.

Roles and Responsibilities for Operations Executives and Customer Care - The obligations and job roles are mentioned below.

  • Interacting with clients, both internal and external 
  • Maintain a daily inventory of instances involving merchant services and manage your email to make sure all requests are handled promptly.
  • Making a case using the appropriate tools, keeping trackers and data for the team
  • Keep an eye out for any gaps and suggest ways to address them.
  • Manage a huge amount of work precisely and effectively while adhering to strict deadlines.
  • Conduct due diligence to guarantee that all debts are paid to clients.
  • Make ensuring that the organization's rules and audit controls are followed.
  • Develop strong relationships with the team and other corporate entities to enable efficient daily operations.

Required Knowledge and Skills - 

  • Excellent communication skills both in writing and speaking.
  • Strong coordination and interpersonal skills.
  • Strong, dedicated customer attention and ongoing service excellence demonstration.
  • Ability to make judgements on one's own and adhere to deadlines.
  • Excellent computing skills.
  • Outstanding MS Excel, Access, and PowerPoint skills 
  • Strict attention to results.
  • Ought to be familiar with commercial side businesses.
  • Excellent relationship-building and listening abilities.

Selection Process Criteria -

The candidates will be shortlisted on the basis of age, location and qualification which will be followed by a Personal Interview. The personal Interview will be face-to-face or telephonic.

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Experience Required - For the position of operations executive, no additional work experience is necessary. Candidates with little or no experience may also apply for this position. A minimum of one year of voice process experience is required for positions in customer care.

Application Procedure - To apply for this recruitment, Applicants can apply from the official web portal or apply for the link given below.

Click Here to Fill Application Form Online for Operations Executive Posts 

Click Here to Fill Application Form Online for Customer Care

Candidates need to wait at least 1 month to get a response from the Recruiters. Once you are shortlisted, the recruiters will notify you via your registered email-id or contact number provided during registration. 

Last Date of Online Form Submission - Applicants are recommended to apply on or before (23-08-2023). Forms will not be submitted after the later date.

Application Charge/Fee - There are no application fees for this recruitment by American Express. 

Important Information - Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. If someone asks you for money or demands money for your selection in the company, then consider this a scam.

For Detailed Notification and Advertisement of American Express Recruitment, Operations Executive, Click Here

For Detailed Notification and Advertisement of American Express Recruitment, Customer Care, Click Here

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