American Express Recruitment 2023: Operations Support | Work From Home Jobs in India 2023


American Express Recruitment 2023

American Express is looking for the post of Operations Support for its various positions. To be eligible and apply for it, graduation is a must. The recruitment will be made via Shortlisting/ Assessment test, online or face-to-face interview. You need to apply for these posts through online mode before the last date. The detailed process, eligibility criteria and requirements are given below.  

American Express Recruitment 2023: Operations Support

Job Placement Location for American Express - 

This is a work-from-home job setup.

Total Number of Positions for the Posts -

There are multiple positions for the posts. Numbers/Seats may vary.

Available Seats and Name of Vacancies - The required positions and number of seats are given below for your reference.

1. Operations Support.

Salary/Income/Pay-Scale - For Operations Support, the candidates will get Rs 4,50,000 - 6,00,000 annually Approximately. You can find more information about the job in the detailed notice which is mentioned last. 

Qualification/Educational Details - Please read carefully the qualification details required for this post in the given columns below.

  • Operations Support - {Any candidate having a bachelor's degree in any stream}.

To get more information regarding the academic qualification according to the post, check out the advertisement at the end. if you do not have a graduate degree, then click here now for 10th/12th-based job openings.

Age Limit - For American Express recruitment, candidates should be having minimum age of 18 years. There is no limit to upper age. You can refer to the detailed notification to get more information about your age.

Roles and Responsibilities - The obligations and job roles are mentioned below.

  • Review, address, and record the underlying reason and remedy for client complaints and service problems.
  • In order to comply with regulatory reporting standards, make sure complaints and servicing issues are appropriately coded.
  • Determine trends and flaws that could present a legal, regulatory, or servicing concern and escalate them
  • Coach and give feedback to team leaders and customer service personnel
  • To recognise and effectively escalate complaints, defects, and trends to business partners within Compliance, World Service, and the bank, understand fundamental consumer protection, banking rules, and related legislation.
  • Ensure adherence to various legal and regulatory standards as well as the complaints management policy.
  • There may be further background checks conducted for this position.
  • Ability to autonomously oversee daily tasks while adhering to business objectives and process controls, ensuring accuracy in all deliverables.
  • demonstrated the ability to manage several priorities while paying close attention to detail and having good follow-up abilities.
  • enthusiasm for the customer experience through the prism of compliance and regulation.
  • To be successful in this demanding and lucrative position, you must possess a strong capacity to make wise business decisions, analyse complicated card member issues, and remove faults through Process Excellence.
  • High level of integrity; ability to speak up for what is right and disclose or escalate risks and concerns.
  • With a track record of successfully cooperating and influencing in a matrix context to achieve goals with and without direct responsibility, strong relationship management and dispute resolution abilities are essential.
  • Superior problem-solving abilities and a good sense of interpersonal relationships
  • For this position, analytical abilities are crucial, along with a track record of excellent thought leadership.

Selection Process Criteria -

The candidates will be shortlisted on the basis of age, location and qualification which will be followed by a Personal Interview. The personal Interview will be face-to-face or telephonic.

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Experience Required - For this post, a minimum of 1 year of experience is preferred.

Application Procedure - To apply for this recruitment, Applicants can apply from the official web portal or apply for the link given below.

Click Here to Fill Application Form Online

Candidates need to wait at least 1 month to get a response from the Recruiters. Once you are shortlisted, the recruiters will notify you via your registered email-id or contact number provided during registration. 

Last Date of Online Form Submission - Applicants are recommended to apply on or before (28-07-2023). Forms will not be submitted after the later date.

Application Charge/Fee - There are no application fees for this recruitment by American Express. 

Important Information - Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. If someone asks you for money or demands money for your selection in the company, then consider this a scam.

For Detailed Notification and Advertisement of American Express Recruitment, Click Here

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