Digital Ocean Recruitment 2023: Customer Support Specialist | Work From Home Jobs in India 2023


Digital Ocean Recruitment 2023

Digital Ocean is looking for a Customer Support Specialist post for its various positions. To be eligible and apply for it, graduation is a must. The recruitment will be via Shortlisting/ Assessment test, online or face-to-face interview. You need to apply for these posts through online mode before the last date. The detailed process, eligibility criteria and requirements are given below.  

Digital Ocean Recruitment 2023: Customer Support Specialist

Job Placement Location for Digital Ocean

For this job, the candidates can work from home.

Total Number of Positions for the Posts -

There are multiple positions for the posts. Numbers/Seats may vary.

Available Seats and Name of Vacancies - The required positions and number of seats are given below for your reference.

1. Customer Support Specialist.

Salary/Income/Pay-Scale - The candidates will get up to Rs 4,20,400 PA Approximately for the Customer Support Specialist post. You can find more information about the job in the detailed notice mentioned last. 

Qualification/ Educational Details - Please read carefully the qualification details required for this post in the given columns below.

  • Customer Support Specialist - {Any candidate having a bachelor's degree in any stream}.

To get more information regarding the academic qualification according to the post, do check out the advertisement given at the end of this post. if you do not have a graduate degree, click here now for 10th/12th-based job openings.

Age Limit - For HR Partner Associate recruitment, candidates should be having minimum age of 18 years. There is no limit to upper age. You can refer to the detailed notification to get more information about your age. 

Selection Process Criteria -

The candidates will be shortlisted based on age, location and qualification, followed by a Personal Interview. The personal Interview will be face-to-face or telephonic.

Roles and Responsibilities - The obligations and job roles are mentioned below.

  • Quick response to tickets that our consumers have created.
  • Providing considerate, personalised contact to address our customers' problems.
  • Finding and taking responsibility for problems that several of our clients have; resolving issues that affect all of our customers.
  • acquiring product knowledge quickly and adjusting to rapid product, process, and policy changes.
  • working in a team environment both cooperatively and independently (we adore Slack!).
  • writing and updating articles with knowledge
  • incident or customer-impacting event triage, escalation, prioritisation, and follow-up.
  • making judgements that balance the demands of the client and the organisation.
  • Sharing best practices, enhancing your group, and looking for reciprocation.

Required Knowledge and Skills -

  • Excellent communication skills, both in writing and speaking.
  • impart information to the group and the neighbourhood
  • Driven by a passion for creating fantastic customer experiences while offering essential account and billing knowledge
  • the determination to overcome challenges and carry out our plans and activities
  • prior understanding of or familiarity with the escalation and incident management processes
  • To meet the present and future demands of our customers, we use rigorous investigational techniques and pattern recognition.
  • A sense of belonging to our brand and team culture
  • self-driven and possessing a strong sense of accountability
  • the autonomous judgement that is sound
  • The desire to increase your skill set through training, personal growth, and self-learning A sharp eye for detail
  • Basic Knowing or having an understanding of some of the technical aspects of the cloud, such as the operating systems (Linux, Windows, macOS), web servers (Apache, Nginx), web development (HTML, CSS), or networking concepts

Method of Selection: The candidate will be chosen for Digital Ocean recruitment based on shortlisting, an online assessment test, and a telephone or field interview. The evaluation test will be scheduled in two parts:

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Experience Required - For this post, no prior experience is needed.

Application Procedure - To apply for this recruitment, applicants can use the official web portal or apply for the link given below.

Click Here to Fill Application Form Online

Candidates need to wait at least 1 month to get a response from the Recruiters. Once you are shortlisted, the recruiters will notify you via your registered email-id or contact number provided during registration. 

Last Date of Online Form Submission - Applicants are recommended to apply on or before (24-08-2023approximate date. Forms will not be submitted after the last date.

Application Charge/Fee - There are no application fees for this recruitment by Digital Ocean. 

Important Information - Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. If someone asks you for money or demands money for your company selection, consider this a scam.

For Detailed Notification and Advertisement of Digital Ocean Recruitment, Click Here

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