Groww Recruitment 2023: Customer Success Executive | Work From Home Jobs in India 2023


Groww Recruitment 2023

Groww is looking for the post of Customer Success Executive and KYC Executive for its various positions. To be eligible and apply for it, graduation is a must. The recruitment will be made via Shortlisting/ Assessment test, online or face-to-face interview. You need to apply for this post online mode before the last date. The detailed process, eligibility criteria and requirements are given below.  

Groww Recruitment 2023: Customer Success Executive

Job Placement Location for Groww

For this Job, the Candidates can work from home.

Total Number of Positions for the Posts -

There are multiple positions for the posts. Numbers/Seats may vary.

Available Seats and Name of Vacancies - The required positions and number of seats are given below for your reference.

1. Customer Success Executive 

2. KYC Executive.

Salary/Income/Pay-Scale - For Customer Success Executive and KYC executive posts, the payable salary will be Rs 3,40,000 PA - 4,00,000 PA approximately. Further information about salary details is mentioned in the notification. 

Qualification/Educational Details - Please read carefully the qualification details required for this post in the given columns below.

  • Customer Success Executive  - {Any candidate having a bachelor's degree in any stream}.
  • KYC Executive. {Any candidate having a bachelor's degree in any stream}.

To get more information regarding the academic qualification according to the post, do check out the advertisement given at the end of this post. if you do not have a graduate degree, then click here now for 10th/12th-based job openings.

Age Limit - For Groww recruitment, candidates should be having minimum age of 18 years. There is no limit to upper age. To get more information about age, you can refer to the detailed notification.

Roles and Responsibilities of Customer Success Executive: - The obligations and job roles are mentioned below.

  • Respond to inquiries from users of the company's product by offering technical assistance and ad-hoc training.
  • Informing clients about the product's features and potential upgrades will help to maintain their satisfaction with the purchase.
  • By obtaining customer input to identify reoccurring problems and discussing these with the product manager, you can assist in the creation and enhancement of the product.
  • Maintain high standards for service while going above and beyond to maximise client retention. 

Roles and Responsibilities of KYC Executive: - The obligations and job roles are mentioned below.

  • Information about customers and business banking accounts is documented and verified to confirm whether any of the clients are not in compliance with the KYC criteria.
  • verification of different regulatory documents that clients have supplied
  • Consistently follow protocols and standards to guarantee that all customer requests are fulfilled on schedule.
  • Ensure that you exercise due diligence and carry out all necessary processing stages and process parameter checks.
  • Make sure that management is notified as soon as possible of any exceptions or deviations.
  • achieving all process-defined productivity and accuracy goals
  • Observe all applicable audit compliance regulations.

Required Knowledge, Skills, and Additional Information - 

  • must speak Hindi and English both fluently.
  • eagerness to learn more about the products and capabilities of the firm
  • outstanding interpersonal and relationship-building abilities
  • Understanding more regional languages will be beneficial.
  • a growth-oriented mindset
  • bias against tech products
  • long-term perspective
  • radical client-centeredness
  • Our personalities and products are straightforward.

Selection Process Criteria -

The candidates will be shortlisted on the basis of age, location and qualification, followed by a Personal Interview. The personal Interview will be face-to-face or telephonic.

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Experience Required - For this post, there is no Previous/ Prior experience needed. Freshers are also eligible for this job Opening/ Recruitment.

Are you applying continuously for Private/ MNC/ Work From Home jobs but getting rejections? We have   Compiled a tool that will strengthen your Resume and Job Selection chances. Click Here to get your copy.

Application Procedure - To apply for this recruitment, Applicants can apply from the official web portal or apply for the link given below.

1. Click Here to Fill Application Form Online for Customer Success Executive

2. Click Here to Fill Application Form Online for KYC Executive

Candidates do need to wait at least 1 month to get a response from the Recruiters. Once you are shortlisted, the recruiters will notify you via your registered email-id or contact number provided during registration. 

Last Date of Online Form Submission - Applicants should apply on or before (10-08-2023). Forms will not be submitted after the last date.

Application Charge/Fee - There are no application fees for this recruitment by Groww

Important Information - Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. If someone asks you for money or demands money for your company selection, consider this a scam.

1. For Detailed Notifications and Advertisements of Groww, Customer Success Executive, Click Here

2. For Detailed Notifications and Advertisements of Groww, KYC Executive, Click Here

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