Olx Recruitment 2023
Olx is looking for the post of Email Executive for its various positions. To be eligible and apply for it, graduation is a must. The recruitment will be made via Shortlisting/ Assessment test, online or face-to-face interview. You need to apply for this post online mode before the last date. The detailed process, eligibility criteria and requirements are given below.
Candidates may choose to work from an office, in which case the location will be Gurgaon, although most will work from home.
Total Number of Positions for the Posts -
There are multiple positions for the posts. Numbers/ Seats may vary.
Available Seats and Name of Vacancies - The required positions and the number of seats are given below for your reference.
1. Email Executive.
Salary/Income/Pay-Scale - For Email Executive, the candidates will get upto Rs 5,00,000 Lac per annum approximately. You can find more information about the job in the detailed notice which is mentioned last.
Qualification/Educational Details - Please read carefully the qualification details required for this post in the given columns below.
- Email Executive - {Any candidate having a bachelor's degree in any stream}.
To get more information regarding the academic qualification according to the post, do check out the advertisement given at the end of this post. if you do not have a graduate degree, then click here now for 10th/12th-based job openings.
Age Limit - For Olx recruitment, candidates should be having minimum age of 18 years. There is no limit to upper age. To get more information about age, you can refer to the detailed notification.
Roles and Responsibilities - The obligations and job roles are mentioned below.
- Responding on behalf of OLX to email questions, requests, grievances, and Google Play Store reviews
- When necessary, call the customer according to the procedure.
- ensuring that all inquiries and concerns receive quality responses; preserving and upholding quality standards in accordance with established SOPs
- addressing client issues as soon as possible
- Using the appropriate strategy from the start will result in accurate resolution and fewer reopened cases.
- keeping the first response time for emails and social media tickets under specified SLAs
- Limiting client unhappiness and ensuring customer satisfaction through responses
- having a constant attitude of positivity, empathy, and professionalism with clients
- collaborating and communicating with coworkers as needed.
- to handle Facebook, Twitter, Instagram, and other social media and app requests in accordance with SLAs
- To manage all daily chores and tasks involved in the process in precise accordance with the rules
- Be adaptable to the needs of the business, subject to overtime during holidays, vacations, and 24/7 shifts.
- Bachelor's degree or higher is necessary.
- excellent communication and writing skills
- Strong interpersonal skills, a track record of taking the lead, and a professional persistence
- Knowing how to use CRM systems would be advantageous.
- Must be able to multi-task and navigate multiple systems at once.
- Must have at least one year of experience in a customer support role and be proficient in both written and vocal communication.
- Extreme commitment, sincerity, and a readiness to go above and beyond
- good command of the fundamentals of computers
- Desire to work in an environment that is difficult and fast-paced Prior experience in e-commerce, retail, advertising, or media would be advantageous
Selection Process Criteria -
The candidates will be shortlisted on the basis of age, location and qualification which will be followed by a Personal Interview. The personal Interview will be face-to-face or telephonic.
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Experience Required - There is no prior experience required for this post.
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Application Procedure - To apply for this recruitment, Applicants can apply from the official web portal or apply for the link given below.
Click Here to fill Application Form Online
Candidates do need to wait at least 1 month to get a response from the Recruiters. Once you are shortlisted, the recruiters will notify you via your registered email-id or registered contact number provided during registration.
Last Date of Online Form Submission - Applicants are recommended to apply on or before (18-08-2023). Forms will not be submitted after the last date.
Application Charge/Fee - There are no application fees for this recruitment by Olx.
Important Information - Beware of fraudsters/ Scammers as there is no Charge/ Fee for Private/ MNC job openings. If someone asks you for money or demands money for your selection in the company, then consider this a scam.
For Detailed Notifications and Advertisements of Olx Recruitment, Click Here
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