Kaplan Work from Home Jobs 2023 | Customer Specialist

       

Kaplan Work from Home Jobs for Freshers 2023: Apply Online. Kaplan is seeking a Customer & Learner Experience Specialist, Innovation for its various posts. Apply through Jobskull - Jobs for freshers.

Kaplan Work from Home Jobs 2023: Apply Online, Remote Jobs. Kaplan Vacancy 2023 online registration is scheduled to close on 21st November 2023. Kaplan Work from Home Jobs Job location, number of posts, salary, qualification, and the application Link are available below. This is one of the remote jobs for freshers.

Kaplan

Kaplan Work from Home Jobs 2023 | Customer & Learner Experience Specialist, Innovation

Kaplan Work from Home Jobs 
2023 Job location:

For this job, candidates can Work from Home. For work from Office Set-up, the job location will be Bengaluru.

The number of posts:

The position of Customer & Learner Experience Specialist, Innovation is given below for your reference.

1. Customer & Learner Experience Specialist, Innovation


Kaplan Work from Home Jobs 2023 Salary:

The yearly payment for the position of Customer & Learner Experience Specialist, Innovation is Rs 5,92,800.

Kaplan Work from Home Jobs 2023: Education Requirements:

Please read the qualification details required for this post in the columns below.

  • 1. Customer & Learner Experience Specialist, Innovation {A Graduate-level education in any field}

Check out the advertisement at the end for more information regarding the academic qualification post. if you do not have a graduate degree, click here now for 10th/12th-based job openings.


Kaplan Work from Home Jobs 2023 Age Limit: - 

For this hiring, candidates should have a minimum age of 18 years. There is no limit to upper age. You can refer to the detailed notification for more information about your age.


1. Kaplan Work from Home Jobs 2023 Roles and Responsibilities of Customer & Learner Experience Specialist, Innovation:


The obligations and job roles for Off-Campus 2023 Drive are mentioned below.

  • Oversee and assume responsibility for the complete customer/learner "journey" involving all Innovation Group products and initiatives.
  • Provide clients and learners with engaging, multi-channel assistance (mostly written contact via email, SMS, and live chat) at every turn during their pre- and post-enrolment journeys.
  • Using shared inboxes, prioritize incoming communications and, where appropriate, respond immediately. 
  • To guarantee continuity of care throughout each customer/learner's journey, set clear expectations for customers/learners regarding our programs and policies, solve technical support and service difficulties, and document essential information.
  • Manage all outbound one-on-one conversations with customers or learners, such as those pertaining to application problems, cohort cancellation or retention, group sales, and any other one-on-one outbound communications that may arise.
  • Oversee the manual registration of partners, late onboarding, extensions, manual journey and record-keeping for customers and learners, and other off-cycle activities.
  • Serve as a competent and brand-value-aligned representative for Kaplan and our partners, addressing customer concerns promptly and efficiently, offering product knowledge and assistance, and utilizing every opportunity to convert every client into a devoted follower.
  • Keep up to date on the constantly changing needs, product development, and commercial aspects of the UP & Innovation Group. Make use of knowledge management tools and templates to provide pertinent answers to a variety of questions concerning a wide range of partners and programs.
  • Work together with other internal and external partners, as well as part-time mentors and coaches, to manage escalations, plan support, and ensure that every student has a smooth experience.
  • Assist internal and external partners directly to promptly address escalations involving customers or learners.
  • Assist the Innovation Technology team and the CLX Manager in implementing and testing new channels, systems, and tools.
  • Additional responsibilities as required to meet the customer and learner experience objectives of the UP & Innovation Group.
  • Hybrid Timetable: two days in the office and 3 days at home
  • A 30-day notice period is ideal. 

Technical Requirements and Preferred Qualifications and Skills Required for Kaplan Remote Jobs for Freshers 2023.

  • Bachelor's degree
  • Superior instincts for providing customer service; puts the needs of the client first and advocates for their satisfaction; strong written and verbal communication abilities; adapts well to a range of situations, audiences, and media.
  • Proven expertise in resolving tickets across many digital channels, such as phone, live chat, SMS, and email.
  • a history of success in delivering excellent customer experiences while working remotely to meet important performance goals.
  • Proven ability to complete a range of activities quickly and accurately; exceptional attention to detail, especially when switching between several tasks and channels
  • Proven capacity to pick up new tasks, procedures, and systems fast.

Kaplan Work from Home Jobs 2023 Selection Process:

  • The candidate will be chosen for the Kaplan recruitment process based on a shortlisting/assessment test and a virtual/telephonic or field interview. A candidate will be notified via registered email or mobile number if they are shortlisted based on their desired qualifications.

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Logically Work from Home Jobs 2023 Work Experience:

  • Candidates for the position of Customer & Learner Experience Specialist, Innovation need to have relevant experience.

Are you applying continuously for private, MNC, or work-from-home jobs in 2023 but getting rejections? We have compiled a tool to strengthen your resume and job selection chances Click Here to get your copy.


Application Procedure - 


To apply for the Customer & Learner Experience Specialist, Innovation post, applicants can apply from the official web portal or use the link below.



How to Apply for Kaplan Work-from-Home Jobs 2023?



1. Click Here to Fill Application Form Online for Kaplan, Remote Jobs for Freshers: Customer & Learner Experience Specialist, Innovation Posts. 



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Candidates need to wait at least 1 month to get a response from the Recruiters. Once you are shortlisted, the recruiters will notify you via your registered email or registered contact number provided during registration. 


What is the last date to Apply for Kaplan Work From Home Jobs 2023 -

 

Applicants are recommended to apply on or before (21-11-2023).


Kaplan Work from Home Jobs 2023: Application Fee:


There are no application fees for this job post.


Important Information - Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. Consider this a scam if someone asks you for money or demands money for your company selection.


1. Click Here for Detailed Notifications and Advertisements of Kaplan Remote Jobs 2023, Social Media Specialist.


Check out other Work from Home Jobs 2024,2023 for freshers 2024, 2023,2021,2020 Links.



1. Click here to apply for the Crossover Job Post. 


2. Click here to Apply for the Amazon job post. 


3. Click here to Apply for the Wipro for Freshers Post.


Best of Luck


Work From Home Jobs 2023 Jobskull

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