Sutherland Work from Home Jobs 2024 | Service Associate


Sutherland Work from Home Jobs for Freshers 2024: Apply Online. Sutherland is seeking a Customer Service Associate and Incident Analyst for its various posts. Apply through Jobskull - Jobs for freshers.

Sutherland Work from Home Jobs 2024: Apply Online, Remote Jobs. 2024 online registration is scheduled to close on 05 March 2024. Job location, several posts, salary, qualification, and the application Link are available below. This is one of the remote jobs for freshers.

Sutherland Work from Home Jobs 2024 | Customer Service Associate and Incident Analyst

Sutherland Work from Home Jobs 2024 Job location:

Candidates would be able to work from home.

The number of posts:

The customer service associate position offers a hybrid work style with the option for candidates to work from home or the office. The office would be located in Chennai. The position of incident analyst will allow candidates to work remotely.

Available Positions:

The required positions and the number of seats are given below for your reference.

1. Customer Service Associate 

2. Incident Analyst

Sutherland Work from Home Jobs 2024 Salary:

The wage for the position of customer service associate is expected to range from Rs 3,00,000 to Rs 3,52,800, while the income for the incident analyst position is expected to be around Rs 4,62,000 PA. The notification includes more facts regarding salary information.

Sutherland Work from Home Jobs 2024: Education Requirements:

Please read the qualification details required for this post in the columns below.
  • Customer Service Associate {a 12th grade diploma or a graduate degree in any field}
  • Incident Analyst {a graduate degree in any field and at least five years of experience managing IT incidents.}

Check out the advertisement at the end for more information regarding the academic qualification post. if you do not have a graduate degree, click here now for 10th/12th-based job openings.

Work from Home Jobs 2024 Age Limit: - 

For this hiring, candidates should have a minimum age of 18 years. There is no limit to upper age. You can refer to the detailed notification for more information about your age.

1. Sutherland Work from Home Jobs 2024 Roles and Responsibilities of Customer Service Associate and Incident Analyst:

The obligations and job roles for Off-Campus Drive are mentioned below.

  • Examine and comprehend the process documentation that the client has supplied. Examine the insurance claims and handle general building queries by SOPs. Check customer account details and obtain client records.
  • Determine the needs of potential clients and offer solutions. Make follow-up calls to clients to make sure their requirements are satisfied quickly. Develop your ability to solve problems.
  • To identify the sources of problems and potential solutions, consult customer databases, knowledge bases, and technical applications.
  • Discuss escalations with the client departments.
  • When necessary, schedule a technician visit.
  • Participate in new hire, refresher, and job-related training.
  • Cross-training between products and new products or service updates. 

2. Sutherland Work from Home Jobs 2024 Roles and Responsibilities of Incident Analyst:

The obligations and job roles for Off-Campus Drive are mentioned below.

  • The duties of an incident analyst use technology to manage important stakeholders and distribute all communications.
  • Overseeing, directing, and coordinating all meetings, conference calls, and investigative actions.
  • creating cooperative action plans with defined tasks, responsibilities, and due dates; then, making sure they are accomplished and that all paperwork and reports—including technical diagrams, contact details, and other information—are kept current and maintained.
  • encouraging and supporting changes to the knowledge base and processes maintaining and creating resources and tools constantly to efficiently handle big incidents.
  • delivering major incident metric reports regularly. 

Technical Qualifications:

  • strong analytical and communication abilities.
  • Excellent communication skills both in writing and speaking strong ability to diagnose and solve problems abilities to multitask.
  • Capable of conveying ideas both orally and in writing.
  • strong organisational abilities. 


  • Attractive and reachable PBI structure combined with a competitive salary.
  •  annual paid time off for vacation and illness Superb Health and Life Insurance Scheme Benefits and lunch subsidies.
  • Lunch concessionaire on-site offering discounted prices. 
  • yearly merit rise determined by performance Paid Training for work at home or on-site.
  • prospects for career development and progress. 
  • Outstanding initiatives for recognition and rewards.

Sutherland Work from Home Jobs Selection Process:

The candidate will be chosen for the Sutherland recruitment process based on a shortlisting/assessment test and a virtual/telephonic or field interview. A candidate will be notified via registered email or mobile number if they are shortlisted based on their desired qualifications.

Sutherland Work from Home Jobs 2024 Work Experience:

  • For these positions, Relevant additional work experience is necessary. Candidates with no experience or those with less experience are also welcome to apply for this position.

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Application Procedure - 

To apply for the post of Customer Service Associate and Incident Analyst applicants can apply from the official web portal or use the link given below.

1. Click Here to Fill out the Application Form Online for Sutherland, Remote Jobs for Freshers: Customer Service Associate. 

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Candidates need to wait at least 1 month to get a response from the Recruiters. Once you are shortlisted, the recruiters will notify you via your registered email or registered contact number provided during registration. 

What is the last date to Apply for Uniform Advantage Work From Home Jobs 2024 -


Applicants are recommended to apply on or before (05-03-2024).

JindalX Work from Home Jobs: Application Fee:

There are no application fees for this job post.

Important Information - Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. Consider this a scam if someone asks you for money or demands money for your company selection.

1.  Click Here for Detailed Notifications and Advertisements of Remote Jobs 2024, Customer Service Associate. 

Other Work from Home Jobs for freshers 2024, Links.


1.  Click here for the Pearson Job Post. 

2. Click here for the Teleperformance Post. 

3. Click here for the Deel Jobs for Freshers Post.

 Best of Luck

Work From Home Jobs 2023 Jobskull


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