Citibank Work from Home Jobs 2024 | Chat Operations Officer


Citibank Work from Home Jobs for Freshers 2024: Apply Online. Citibank is seeking a Chat Operations Officer and Operations Support Specialist for its various posts. Apply through Jobskull—Jobs for Freshers.

Citibank Work from Home Jobs: Apply Online, Remote Jobs. Online registration is scheduled to close on April 11, 2024. Job location, several posts, salary, qualifications, and the application link are available below. This is one of the remote jobs for freshers.

Citibank Work from Home Jobs

Citibank  Work from Home Jobs 2024 Job location:

The position of chat operations officer will allow individuals to work from home or the office. It offers a hybrid work style, and candidates will be hired for an operations support specialist position in Pune, as well as an office location (onsite).

The number of posts:

The roles come in a variety of positions. There may be multiple seats.

Available Positions:

The required positions and the number of seats are given below for your reference.

1. Chat Operations Officer

2. Operations Support Specialist

Citibank Work from Home Jobs 2024 Salary:

The remuneration for the position of chat operations officer is expected to be Rs 4,09,920, while the salary for the position of operations support specialist is expected to be around Rs 5,19,600 PA.

Citibank Work from Home Jobs: Education Requirements:

Please read the qualification details required for this post in the columns below.
  • Chat Operations Officer {12th pass or a graduate degree in any field with minimum one year of customer service experience} 
  • Operations Support Specialist {a bachelor's degree in any field} 

Check out the advertisement at the end for more information regarding the academic qualification post. If you do not have a graduate degreeclick here now for 10th/12th-based job openings.

Age Limit: - 

The recruiting process requires candidates to be at least 18 years old. There is no limit to upper Age. For more details regarding your age, see the complete notification.

1. Citibank Work from Home Jobs 2024 Roles and Responsibilities of Chat Operations Officer:

The obligations and job roles for Off-Campus Drive are mentioned below.

  • The Chat Operations Officer's duties include using the chat platform to address customer support requests and offer a thorough resolution to any complaints or questions.
  • Respond to all inquiries from clients through email and chat
  • Keep up-to-date knowledge of the whole range of goods and services available to clients.
  • Evaluate danger areas and find ways to satisfy client demands
  • ensuring critical data information security.
  • aids in instructing our customers on how to use our website for self-service.
  • controlling operating losses while maintaining a great customer experience and balancing NPS.
  • accurate MIS reporting.
  • Complete any additional tasks or projects that the manager or team lead assigns you.
  • While responding to customer inquiries and concerns, maintaining system functionality at the account level and coordinating with many departments.

Responsibilities of Operations Support Specialist:

The obligations and job roles for Off-Campus Drive are mentioned below.

  • The duties of an operations support specialist include:
  • Examine any possible fraudulent activity on current credit card accounts.
  • Answer incoming client questions and offer assistance with certain service-related requests and issues.
  • Utilise all available resources to provide limited supervision solutions for client challenges.
  • Finish allotted assignments precisely and on schedule.
  • Reach performance goals both individually and as a team on a regular basis.
  • Choose a certain verification process to follow while handling client data.

Qualifications for Chat Operations Officer and Operations Support Specialist Job Profile:

  • Excellent interpersonal skills are a necessary set of knowledge and abilities.
  • exceptional communication skills both in writing and speaking.
  • outstanding proficiency in PowerPoint.
  • outstanding abilities in data analysis.
  • Self-driven and meticulous in every detail.
  • analytical and highly detail-oriented.
  • competent with Microsoft Office.
  • strong managerial abilities.
  • powerful problem-solving abilities.
  • need to be a strong analyst.

Citibank Work from Home Jobs Selection Process:

A virtual/telephone or field interview, along with a shortlisting/assessment test, will determine which candidates move on to the Citibank recruitment process. If an applicant meets the requirements for a shortlist and is selected, they will be notified by a registered email address or mobile number.

Citibank Work from Home Jobs 2024 Work Experience:

  • For these positions, relative additional work experience is necessary. Candidates with no experience or those with less experience are also welcome to apply for this position.

Are you applying continuously for private, MNC, or work-from-home jobs but getting rejections? We have compiled a tool to strengthen your resume and job selection chances Click Here to get your copy.

Application Procedure - 

Applying via the official website or the URL below is how candidates can apply for the position of Chat Operations Officer and Operations Support Specialist.

1. Click Here to Fill out the Application Form Online for Citibank, Remote Jobs for Freshers: Chat Operations Officer.

Other Work from Home Jobs for freshers 2024, Links.


1. Click here for the SoarBox Post. 

2. Click here for the Jio Post. 


3. Click here for the SquadStack Jobs for Freshers Post.

Never Miss Any Updates

To be informed about all the new MNC, private, and government employment opportunities as well as work-from-home and IT jobs in 2024, follow us on all of these social media channels. Stay up to date at all times. To join the channel, click on any of the social media links below.


Jobskull WhatsApp GroupJobskull Telegram GroupJobskull Threads GroupJobskull Instagram PageJobskull Facebook PageJobskull Youtube Channel

It takes at least a month for candidates to hear back from recruiters. The recruiters will contact you using the email address or phone number you registered with when you are shortlisted.

What is the last date to Apply for Citibank Work from Home Jobs  2024 -


Applicants are recommended to apply on or before (11-04-2024).

Citibank Remote Jobs: Application Fee:

There are no application fees for this job post.

Important Information - Since there is no charge or fee for private or MNC job vacancies, beware of fraudsters and scammers. If someone approaches you and demands money for your firm choice, consider this to be a scam.

Best of Luck

Work From Home Jobs 2023 Jobskull


Popular Posts

TopHire Work from Home Jobs 2024 | Acquisition Associate

IntouchCX Work from Home Jobs 2024 | Service Representative

Canonical Work from Home Jobs 2024 | Representative