Jio Recruitment 2024 | Technical Help-desk Specialist


Jio Recruitment 2024: Apply Online. Jio seeks a Technical Help-desk Specialist and Advisor Voice for its various posts. Apply through Jobskull - Jobs for Freshers.

Jio Recruitment: Apply Online, Remote Jobs. Online registration is scheduled to close on June 16, 2024. Job location, several posts, salary, qualifications, and the application link are available below. This is one of the remote jobs for freshers.

Jio Recruitment 2024 | Technical Help-desk Specialist and Advisor Voice

Jio Recruitment 2024 Job location:

Candidates would be able to apply from anywhere in India for the technical help desk executive post and Navi Mumbai for the technical help desk specialist post.

The number of posts:

The roles come in a variety of positions. There may be multiple seats.

Available Positions:

The required positions and the number of seats are given below for your reference.

1. Technical Help-desk Specialist  

2. Advisor Voice

Jio Recruitment 2024 Salary:

The remuneration for the position of help desk specialist is expected to be Rs ‭339,600‬ PA while the salary for the advisor voice role is likely to be around Rs ‭249,600‬ PA. (Note: The salaries shown may differ and are based on information from Glass-door, Ambition Box, etc. The numbers given here are arbitrary and could change at any time. It is recommended that job seekers take this variability into account when investigating options. The notification includes more facts regarding salary information.

Jio Recruitment: Education Requirements:

Please read the qualification details required for this post in the columns below.
  • Advisor Voice {Graduate degree in any field or a 12th pass with at least six months of BPO experience}
  • Technical Help-desk Specialist and Advisor Voice {B.E/B.Tech/BCA/B.Sc. IT or any other technical graduate}

Check out the advertisement at the end for more information regarding the academic qualification post. If you do not have a graduate degreeclick here now for 10th/12th-based job openings.

Age Limit: - 

The recruiting process requires candidates to be at least 18 years old. There is no limit to upper Age. For more details regarding your age, see the complete notification.

1. Jio Recruitment 2024 Roles and Responsibilities of Technical Help-desk Specialist:

The obligations and job roles for Off-Campus Drive are mentioned below. 

  • operate as the initial point of contact for clients phoning or emailing for technical support.
  • Utilize relevant queries and diagnostic techniques to conduct remote troubleshooting.
  • Choose the optimal solution depending on the problem and the information that the clients have provided.
  • Take the client through the steps involved in solving the issue. Send unsolved problems to the support staff member above you.
  • Give precise details on IT goods and services.
  • Keep logs of incidents, issues, and their resolutions.
  • Update and monitor customer data and status.

2. Jio Recruitment 2024 Roles and Responsibilities of Advisor Voice:

The obligations and job roles for Off-Campus Drive are mentioned below. 

  • Oversee all consumer contacts using the voice process.
  • Show that you are the owner of the call when the customer calls.
  • React to each client with the proper vocabulary and tone of voice. 
  • Provide a solution-focused strategy for every engagement with a customer. 
  • Inform the client of any opportunity that arises. 
  • Assure system, product, and process updates.
  • Record client information and information pertinent to the call or service.
  • Respond to consumer inquiries in the time frames specified.
  • Handle outbound campaigns in accordance with business needs. Through relationship-building and customer service, grow, expand, and hold onto your consumer base.
  • Observe all laws, rules, and policies pertaining to contact centers.

Qualifications for Technical Help-desk Specialist and Advisor Voicee:

  • A foundational understanding of reading and writing. 
  • use of smartphones.
  • able to communicate in the indigenous tongue.
  • the capacity to learn.
  • focused on objectives and outcomes.
  • abilities to solve problems.
  • Customer focus.
  • Attention to detail Service mindset.
  • fundamental understanding of computers.

Jio Recruitment Selection Process:

A virtual/telephone or field interview, along with a shortlisting/assessment test, will determine which candidates move on to the Jio recruitment process. If an applicant meets the requirements for a shortlist and is selected, they will be notified by a registered email address or mobile number.

Jio Recruitment 2024 Work Experience:

  • For these positions, Relevant work experience is necessary. Candidates with no experience or those with less experience are also welcome to apply for this position.

Are you applying continuously for private, MNC, or work-from-home jobs but getting rejections? We have compiled a tool to strengthen your resume and job selection chances Click Here to get your copy.

Application Procedure - 

Applying via the official website or the URL below is how candidates can apply for the positions of Technical Help-desk Specialist and Advisor Voice.

1. Click Here to Fill out the Application Form Online for Jio, Jobs for Freshers: Technical Help-desk Specialist.

Other Work from Home Jobs for freshers 2024, Links.


1. Click here for The Fast Way Job Post. 

2. Click here for the Oliv.AI Job  Post. 


3. Click here for the Deloitte Job  Post.

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It takes at least a month for candidates to hear back from recruiters. The recruiters will contact you using the email address or phone number you registered with when you are shortlisted.

What is the last date to Apply for Jio Recruitment 2024 -


Applicants are recommended to apply on or before (16-06-2024).

Jio Recruitment: Application Fee:

There are no application fees for this job post.

Important Information - Since there is no charge or fee for private or MNC job vacancies, beware of fraudsters and scammers. If someone approaches you and demands money for your firm choice, consider this to be a scam.

Best of Luck

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