Electronic Arts (EA) Work from Home Jobs in India for Freshers 2025 seeks a Surveillance Desk Agent for various posts. Apply through Jobskull—Jobs for Freshers.
Electronic Arts (EA) Work from Home Jobs: Apply Online. Online registration is scheduled to close on May 29, 2025. The job location, salary, qualifications, and application link are available below. This is one of the remote jobs for freshers.
Electronic Arts (EA) Work from Home Jobs in India 2025 Job Location:
Candidates will work from home and the office for the Surveillance Desk Agent position, which features a hybrid work style.
The number of posts:
The roles come in a variety of positions. There may be multiple seats.
Available Positions:
The required positions and the number of seats are given below for your reference.
1. Surveillance Desk Agent
Electronic Arts (EA) Work from Home Jobs 2025 Salary:
Electronic Arts (EA) Work from Home Jobs for Freshers in India: Education Requirements:
- Surveillance Desk Agent {A graduate degree in any field}
Check out the advertisement at the end for more information regarding the academic qualification post. If you do not have a graduate degree, click here now for 10th or 12th-based job openings.
Age Limit: -
The recruiting process requires candidates to be at least 18 years old. There is no upper age limit. For more details regarding your age, see the complete notification.
1. Electronic Arts (EA) Work from Home Jobs in India 2025 Roles and Responsibilities of a Surveillance Desk Agent:
The obligations and job roles for the off-campus drive are mentioned below.
- Use real-time warnings from our system alerts to identify problems impacting our live services.
- Serve as the initial contact for any incidents that are brought to the attention of the Fan Care Incident Management team. Assume the position of first responder and, while taking mitigations, firstly monitor and verify the initial severity of all influencing incidents.
- When necessary, escalate any high-severity incidents to the next incident support level.
- For the Incident Management meetings with studio teams, prepare the meeting notes and read the relevant content beforehand.
- Control the audit access management for some of the most important FanCare tools.
- Identify problems on Live Channels and report them properly so that Game Studio can fix them more quickly.
- Make use of social listening techniques to communicate happenings to the FanCare teams.
- Social Monitoring: Create sentiment analysis on game performance and fan caring.
- To identify any social incidents affecting EA, keep an eye on social media platforms like Affogata, Tweetdeck, and Dataseer.
- Give our studios weekly updates on player issues that are reported through Fancare.
- Compile and generate daily reports for the Intraday and Incident Management teams.
- Ad hoc requests should be promptly addressed.
- Keep an eye on customer lines for incident-related volumes so that mitigation strategies can be developed.
- Risk Monitoring: Use the warning system to keep an eye out for any risk-related problems and bad actor attacks.
- Internal Compliance: Keep an eye on content grants from our advisor teams, notify the fraud and risk team of any irregularities, and take corrective action.
- Keep an eye on any email volumes with bad demand and take steps to reduce incoming volume.
- Every week, look through and identify any abusive player contacts, then forward them to the appropriate team for the necessary action.
- Weather Alerting: Send out alerts on possible continuity events that could affect our company locations.
- Through performance calls, daily syncs, and the maintenance of regular phone, email, and in-person contact, key messages are effectively conveyed to every department inside the organization.
- Keep an eye on the volume of terms of service and alert the proper parties if any thresholds are crossed.
- Try automating any Fancare procedures that can lighten the team's workload.
- If an executive escalation requires quick attention, report it to the Escalated Fancare staff during their non-working hours.
Qualifications required for Electronic Arts (EA):
- Experience working at a service desk or managing incidents would be advantageous.
- Proficiency in Jira would be advantageous.
- Prior experience in a contact center setting is preferred, as is knowledge of the video game business.
- the capacity to maintain concentration in a hectic setting.
- independent contractor.
- trustworthy.
- outstanding communication skills, both in writing and speaking.
- Outstanding analytical and detection abilities.
- a strong attention to detail in order to prevent false positives.
- shown expertise in Microsoft Office (Word, Excel, Outlook, and PowerPoint)
- Capacity for teamwork
- Detailed-oriented and capable of multitasking
- The capacity to finish tasks with little oversight
- high capacity to function effectively under duress
- Rapid learner with a gregarious, captivating demeanor
- A creative and motivated team player with the ability to check the accuracy of data material.
- ability to work a rotating shift around the clock with ease.
Electronic Arts (EA) Work from Home Jobs in India Selection Process:
Electronic Arts (EA) Work from Home Jobs in India 2025 Work Experience:
- For these positions, relevant work experience is necessary. Candidates with no experience or those with less experience are also welcome to apply for this position.
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Application Procedure:
Candidates can apply for the Chat Support Administrator post by visiting the official website or using the URL below.
✅1. Click here to complete the Application Form Online for Electronic Arts (EA), Remote Jobs for Freshers: Surveillance Desk Agent.
Other Work from Home Jobs in India for Freshers 2025, Links.
1. Click here for ✅ Recruit CRM Job Post.
2. Click here for ✅ Gate.IO Job Post.
3. Click here for ✅ Hyland Job Post.
What is the last date to apply for Electronic Arts (EA): Work from Home Jobs for Housewives in India 2025?
Electronic Arts (EA) Remote Jobs: Application Fee:
Important Information—Since there is no charge or fee for private or MNC job vacancies, beware of fraudsters and scammers. Consider this a scam if someone approaches you and demands money for your firm choice.
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