Genea Work from Home Jobs 2025 | Customer Service Specialist

                                                                                  

Genea Work from Home Jobs in India for Freshers 2025 seeks a customer service specialist for various posts. Apply through Jobskull—Jobs for Freshers.

Genea Work from Home Jobs: Apply Online. Online registration is scheduled to close on July 20, 2025.  The job location, salary, qualifications, and application link are available below. This is one of the remote jobs for freshers.

Genea Work from Home Jobs for Housewives

Genea Work from Home Jobs in India 2025 Job Location:

Candidates will work from home and the office for the Customer Service Specialist position, which features a hybrid work style. 


The number of posts:

The roles come in a variety of positions. There may be multiple seats.


Available Positions:


The required positions and the number of seats are given below for your reference.

1. Customer Service Specialist


Genea Work from Home Jobs 2025 Salary:

The yearly remuneration for the position of customer service specialist is around Rs 3,45,000 PA. (Note: The salaries shown may differ and are based on data from Glassdoor, Ambition Box, etc.). The numbers presented here are subject to change and are not set in stone. It is recommended that job seekers take this variety into account when looking for jobs.

Genea Work-from-Home Jobs for Freshers in India: Education Requirements:

Please read the qualifications required for this post in the columns below.
  • Customer Service Specialist {A graduate degree in any field}

Check out the advertisement at the end for more information regarding the academic qualification post. If you do not have a graduate degree, click here now for 10th- or 12th-based job openings.


Age Limit: - 

The recruiting process requires candidates to be at least 18 years old. There is no upper age limit. For more details regarding your age, see the complete notification.


1. Genea Work from Home Jobs in India 2025 Roles and Responsibilities of a Customer Service Specialist:


The obligations and job roles for the off-campus drive are mentioned below.

  • Handle all inbound support requests using chat, the ticketing system, and email.
  • Compile and input all relevant data on outstanding issues into CRM, then forward the customer, information, or case to the account manager. 
  • Handle difficult customer service scenarios while remaining upbeat, sympathetic, and collaborative with the client.
  • When making decisions, use good judgment and adhere to established policies and processes.
  • Provide consumers with outstanding customer service and offer advice on Genea services.
  • Make sure that every interaction promotes quality, efficacy, competency, and customer pleasure.
  • Be confident in your ability to respond to inquiries from customers and resolve their problems.
  • Enter data as needed for general account maintenance or throughout the installation process.
  • As allocated, do responsibilities pertaining to billing.
  • For account modifications and transitions, collaborate closely with account managers.
  • Keep track of all billing-related updates in the relevant databases.
  • Log every customer interaction and database update using CRM software.
  • Answer phones at general offices.
  • surpass key performance metrics that gauge individual output, caliber, and degree of service.
  • As needed, assist the customer success team in their day-to-day tasks.

Qualifications required for Genea:

  • Preferably, an associate's degree
  • Preferably, one to three years of relevant experience
  • An understanding of customer service concepts and procedures as well as a willingness to assist others
  • Knowledge of Microsoft Word, Excel, Adobe Acrobat, and Outlook
  • Capacity to evaluate and resolve issues
  • Capacity to multitask
  • Self-starter, capable of working remotely (when needed), with little supervision, and at ease in a fast-paced, high-growth IT company
  • Working familiarity with client billing procedures and an openness to learning
  • Outstanding interpersonal skills and outstanding written and verbal communication abilities
  • Excellent attention to detail and practical familiarity with Genea-specific tools and technologies are advantages.

Genea Work from Home Jobs in India Selection Process:

A virtual/telephone or field interview and a shortlisting/assessment test will determine which candidates move on to the recruitment process. If an applicant meets the requirements for a shortlist and is selected, they will be notified by a registered email address or mobile number.

Genea Work-from-Home Jobs in India 2025 Work Experience:

  • For these positions, relevant work experience is necessary. Candidates with no experience or those with less experience are also welcome to apply for this position.

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Application Procedure:


Candidates can apply for the Chat Support Administrator post by visiting the official website or using the URL below.


1. Click here to complete the application form online for Genea, Remote Jobs for Freshers: Customer Service Specialist. 


Other Work-from-Home Jobs in India for Freshers 2025, Links.

  

1. Click here for ✅ Recruit Forge Job Post. 


2. Click here for ✅ Learnlight Job Post. 

 

3. Click here for ✅ Veremark Job Post.


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It takes at least a month for candidates to hear back from recruiters. The recruiters will contact you using the email address or phone number you registered with when you are shortlisted.


What is the last date to apply for Genea: Work from Home Jobs for Housewives in India 2025?

 

Applicants are recommended to apply on or before 20-07-2025.


Genea Remote Jobs: Application Fee:


There are no application fees for this job posting.


Important InformationSince there is no charge or fee for private or MNC job vacancies, beware of fraudsters and scammers. Consider this a scam if someone approaches you and demands money for your firm choice.


Best of Luck


Work From Home Jobs 2023 Jobskull

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