TCS Work from Home Jobs 2024 | Customer Service Agent

                            

Tata Consultancy Services TCS Work from Home Jobs for Freshers 2024: Apply Online. Tata Consultancy Services TCS is seeking a Customer Service Agent (International Voice and Webchat) and Service Desk Associate for its various posts. Apply through Jobskull - Jobs for freshers.


Tata Consultancy Services TCS Work from Home Jobs 2024: Apply Online, Remote Jobs. 2024 online registration is scheduled to close on 31 March 2024. Job location, number of posts, salary, qualification, and the application Link are available below. This is one of the remote jobs for freshers.

TCS Work from Home Jobs 2024 | Customer Service Agent (International Voice and Webchat) and Service Desk Associate

Tata Consultancy Services TCS Work from Home Jobs 2024 Job location:

Applicants will be working from home for the position of service desk associate. Candidates will be employed in Noida if they choose to work from an office. The employment location for the customer support agent position would be in Mumbai.


The number of posts:

The roles come in a variety of positions. There may be multiple seats.


Available Positions:


The required positions and the number of seats are given below for your reference.

1. Customer Service Agent (International Voice and Webchat)

2. Service Desk Associate


Tata Consultancy Services TCS Work from Home Jobs 2024 Salary:

The monthly remuneration for the positions of customer service agent and service desk associate would be between Rs. 3,49,920 and Rs. 3,99,600 PA. The notification includes more facts regarding salary information.

Tata Consultancy Services TCS Work from Home Jobs 2024: Education Requirements:

Please read the qualification details required for this post in the columns below.

  • 1. Customer Service Agent (International Voice and Webchat) {a minimum of nine months of experience in a contact centre environment with a graduate degree in any discipline}
  • 2. Service Desk Associate {at least two years of experience and a graduate degree in any field}

Check out the advertisement at the end for more information regarding the academic qualification post. if you do not have a graduate degree, click here now for 10th/12th-based job openings.


Work from Home Jobs 2024 Age Limit: - 

For this hiring, candidates should have a minimum age of 18 years. There is no limit to upper age. You can refer to the detailed notification for more information about your age.


1. Tata Consultancy Services TCS Work from Home Jobs 2024 Roles and Responsibilities of and Customer Service Agent (International Voice and Webchat):


The obligations and job roles for Off-Campus 2024 Drive are mentioned below.

  • Respond to incoming calls, emails, and chats.
  • Describe the qualities, offerings, and services of the company.
  • Adjust invoices in compliance with business guidelines. Help clients with account adjustments or other services.

2. Roles and Responsibilities of and Service Desk Associate:


The obligations and job roles for Off-Campus 2024 Drive are mentioned below.

  • Assist with all in-scope services at Level 1.
  • Serve as the single point of contact for all user inquiries, resolving problems on the first call or forwarding them to the relevant support group for resolution.
  • Manage cases actively and take responsibility for the whole delivery of requests.
  • Create, implement, and manage protocols for call prioritisation and escalation.
  • Provide a record of the system's status, including serious incidents and the anticipated time of recovery.
  • Ascertain that every SLA is fulfilled in compliance with the terms of the client agreement.
  • Ensuring client satisfaction is the top goal while maintaining and improving call quality.
  • As soon as possible, escalate client complaints, and follow up to ensure resolution
  • As directed by the quality protocol and process to be followed, adhere to the quality parameters.

Technical Qualifications:

  • Outstanding Communicator.
  • Knowledge with computer systems and applications.
  • familiarity with customer service procedures.
  • outstanding typing and data entry abilities.
  • exceptional writing and vocal communication abilities. 
  • able to act effectively under challenging situations.
  • a readiness to work together with others.
Tata Consultancy Services TCS Work from Home Jobs 2024 Selection Process:

The candidate will be chosen for the Tata Consultancy Services TCS recruitment process based on a shortlisting/assessment test and a virtual/telephonic or field interview. A candidate will be notified via registered email or mobile number if they are shortlisted based on their desired qualifications.


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Tata Consultancy Services TCS Work From Home Jobs 2024 Work Experience:

  • Candidates for the position of Service Desk Associate need to have Relevant Experience.

Are you applying continuously for private, MNC, or work-from-home jobs but getting rejections? We have compiled a tool to strengthen your resume and job selection chances Click Here to get your copy.


Application Procedure - 


To apply for the Service Desk Associate post, applicants can apply from the official web portal or use the link below.



How to Apply?



1. Click Here to Fill Application Form Online for Tata Consultancy Services TCS, Remote Jobs for Freshers: Customer Service Agent (International Voice and Webchat) Posts. 




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Candidates need to wait at least 1 month to get a response from the Recruiters. Once you are shortlisted, the recruiters will notify you via your registered email or registered contact number provided during registration. 


What is the last date to Apply for Amazon Work From Home Jobs 2024-

 

Applicants are recommended to apply on or before (31-03-2024).


Tata Consultancy Services TCS Work from Home Jobs 2024: Application Fee:


There are no application fees for this job post.


Important Information - Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. Consider this a scam if someone asks you for money or demands money for your company selection.


Check out other Work from work-from-home jobs for freshers 2024, Links.

  


1. Click here to apply for the Zoom Job Post. 


2. Click here to Apply for the TTEC Job Post. 


3. Click here to Apply for the Jio Hoster Jobs for Freshers Post.


Best of Luck


Work From Home Jobs 2023 Jobskull

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