Rackspace Technology Work from Home Jobs 2024 | Support


Rackspace Technology Work from Home Jobs for Freshers 2024: Apply Online. Rackspace Technology is seeking a Support Technician (helpdesk) for its various posts. Apply through Jobskull—Jobs for Freshers.

Rackspace Technology Work from Home Jobs: Apply Online, Remote Jobs. Online registration is scheduled to close on April 5, 2024. Job location, several posts, salary, qualifications, and the application link are available below. This is one of the remote jobs for freshers.

Rackspace Technology Work from Home Jobs

Rackspace Technology Work from Home Jobs 2024 Job location:

The position of Support Technician (helpdesk) will allow candidates to work from home and in an office setting. 

The number of posts:

The roles come in a variety of positions. There may be multiple seats.

Available Positions:

The required positions and the number of seats are given below for your reference.

1. Support Technician (helpdesk)

Rackspace Technology Work from Home Jobs 2024 Salary:

The yearly compensation for the position of Support Technician (helpdesk) is Rs 3,70,000 PA.

Rackspace Technology Work from Home Jobs: Education Requirements:

Please read the qualification details required for this post in the columns below.
  • Support Technician (helpdesk) {a bachelor's degree in any field} 

Check out the advertisement at the end for more information regarding the academic qualification post. If you do not have a graduate degreeclick here now for 10th/12th-based job openings.

Age Limit: - 

The recruiting process requires candidates to be at least 18 years old. There is no limit to upper Age. For more details regarding your age, see the complete notification.

1. Rackspace Technology Work from Home Jobs 2024 Roles and Responsibilities of Support Technician (helpdesk):

The obligations and job roles for Off-Campus Drive are mentioned below.

  •  Manage the ticket queue.
  •  Track and troubleshoot incoming customer ticket requests.
  •  should possess demonstrable understanding of computer functions and systems.
  •  oversee and handle provisioning of user accounts.
  •  Join our Rackspace FLR team as a professional service desk representative with strong customer service skills, specialising on business software support, including Microsoft Office.
  • to guarantee that every ticket is handled satisfactorily and within the applicable SLA.
  •  giving callers access to a call logging feature and rudimentary technical support. Additionally, you will see to it that the numerous tickets are tracked and investigated.
  • Analyse capabilities gaps and promote ongoing service enhancements for all end-user support services.
  •  Own tickets for the duration of their life in accordance with the ITIL framework.
  • Inform clients about their own open tickets on a regular basis.
  • Excellently handle calls, including those involving email updates, and customer support.
  •  It is advantageous to have some technical IT knowledge, experience working within the framework, and knowledge of ITIL, especially Service Now.

Qualifications for Support Technician (helpdesk) Job Profile:

  • Geographical mandate: Global clientele
  • competent assistance for Microsoft goods.
  • the ability to set up devices such as printers within the Windows operating system
  • Need to be willing to work in a 24/7 setting
  • strong knowledge of Office 365 (user and group), Active Directory (forming and managing distribution/security groups), and Windows 10 OS (deployment and support)
  • Fundamental understanding of Azure Incident management and proficiency in troubleshooting software and hardware
  • knowledgeable about re-imaging or installing device OS.
  • knowledge of the fundamental cross-platform troubleshooting chores (ping, traceroute, etc.)

Rackspace Technology Work from Home Jobs Selection Process:

A virtual/telephone or field interview, along with a shortlisting/assessment test, will determine which candidates move on to the Rackspace Technology recruitment process. If an applicant meets the requirements for a shortlist and is selected, they will be notified by a registered email address or mobile number.

Rackspace Technology Work from Home Jobs 2024 Work Experience:

  • For these positions, relative additional work experience is necessary. Candidates with no experience or those with less experience are also welcome to apply for this position.

Are you applying continuously for private, MNC, or work-from-home jobs but getting rejections? We have compiled a tool to strengthen your resume and job selection chances Click Here to get your copy.

Application Procedure - 

Applying via the official website or the URL below is how candidates can apply for the position of Support Technician (helpdesk).

1. Click Here to Fill out the Application Form Online for Rackspace Technology, Remote Jobs for Freshers: Support Technician (helpdesk).

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It takes at least a month for candidates to hear back from recruiters. The recruiters will contact you using the email address or phone number you registered with when you are shortlisted.

What is the last date to Apply for Rackspace Technology Work from Home Jobs 2024 -


Applicants are recommended to apply on or before (06-04-2024).

Rackspace Technology Remote Jobs: Application Fee:

There are no application fees for this job post.

Important Information - Since there is no charge or fee for private or MNC job vacancies, beware of fraudsters and scammers. If someone approaches you and demands money for your firm choice, consider this to be a scam.

Other Work from Home Jobs for freshers 2024, Links.


1. Click here for the Teleperformance  Post. 

2. Click here for the World Wide Technology Post. 


3. Click here for the Branch International Jobs for Freshers Post.

Best of Luck

Work From Home Jobs 2023 Jobskull


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